Omingle
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Contact Us & Support

Last updated: 11 November 2026

Have a question, feedback, or need assistance? We are here to help. Reach out to the Omingle team using the channels below.

General Support

For questions about the platform, technical issues, feature requests, or general inquiries.

info@aitoolzi.com

Typical response time: within 24 hours.

Ban Appeals

Believe your device was flagged or banned by mistake? Submit an appeal to our review team.

Submit Ban Appeal

Please include the Ban ID displayed on your screen.

How to Submit a Ban Appeal

If you encounter a ban screen and believe it was triggered erroneously:

  1. Copy the unique Ban ID displayed on your screen.
  2. Send an email to info@aitoolzi.com with the subject line Ban Appeal - [Your Ban ID].
  3. Briefly explain what occurred prior to the ban. Our moderation supervisors review appeals within 24 to 48 hours.

Reporting Dangerous or Illegal Content

In-Chat Reporting: If you are currently in a conversation with someone violating rules, always use the in-chat Report (Flag) button first. This immediately attaches an encrypted evidence snapshot for our moderation queue.

Critical Emergencies: For matters involving Child Sexual Abuse Material (CSAM), imminent threats of physical violence, terrorism, or extortion, contact law enforcement authorities directly:

  • India Cyber Crime Reporting: cybercrime.gov.in or call 1930.
  • International Child Protection: CyberTipline (NCMEC).
  • Immediate danger to life: Call your local emergency services (112 in India/EU, 911 in US, 999 in UK).

Law Enforcement & Legal Notices

Statutory requests, court orders, or subpoenas from authorized law enforcement officials should be directed to info@aitoolzi.com with official agency credentials and case references.